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Policy & Recommendations
Cancellation & Refund Policy
For the Spa
For all spa services, we ask for a credit card number or gift certificate number
to hold your reservation. We require at least 24-hours notice (72 hours
for groups of two or more) to cancel or reschedule any spa appointment.
Should you need to cancel or reschedule your spa appointment in less than
24 hours (72 hours for groups of two or more), a charge for the full appointment
service fee will be billed to your card. In the case of a gift certificate,
the certificate amount will be adjusted accordingly.
In order to preserve everyone’s schedule, all spa services begin and end at
the appointed time. We ask that you arrive at least 10 minutes prior to
your scheduled appointment to prepare for your service. If you arrive
late you deprive yourself of sacred moments in the spa. Guests will be
charged for the full amount of service(s) in the event of late arrival, early departure,
and no-show.
For the Salon
All appointments for the YUKO japanese Thermal Straightening System will be
reserved with a credit card. In the event of cancellation within 72 hours
your credit card will be charged the minimum service fee.
All new Client Hair Chemical Services of more than one hour will be
resrved with a credit card. In the event of cancellation within 48
hours, your credit card will be charged the full service price.
ATMOSPHERE
For the Spa
Doug’s 2 is a tranquil, meditative place. In order to preserve this environment,
we ask that you respect the privacy of our other guests and their wish
to experience self renewal. Please turn off all cell phones and pagers
before you enter the building. Children 13 or older are welcome in the
spa if they have an appointment for services.
For the Salon
Children of any age are welcome in the salon if they have an appointment for
services and are accompanied by an adult.
GENERAL
All product sales are final. All prices are subject to change without notice.
OTHER
For the Salon and Spa
Please notify your Spa Reservations Agent when booking your treatments if you
have any allergies, physical disabilities, are pregnant, diabetic, or
have any other health concerns.
Shaving is recommended but not necessary
for men prior to a facial. If you choose to shave prior to your facial,
please do so at least two hours before your appointment. Shaving is not
recommended prior to body treatments or hair removal services.
To help
you get the most from your experience at Doug’s 2, be sure to communicate
any challenges, concerns, special needs, or questions to your spa therapist
so that they can assure your experience with us is a positive one. Please
leave all valuables at home. We regret we cannot be responsible for loss
or damage of personal articles. When applicable, you will be provided
with a robe and slippers to wear between spa treatments. During your treatment
you will be draped to protect your privacy. Have a memorable experience. You are not obligated to make
conversation with your Therapist.
Please do not drink alcohol before any spa treatments (Body Therapies, Massage,
Facials, Waxing). This could lead to dehydration and/or adverse skin reactions.
Doug’s 2 Salon-Spa Stylists and Therapists rely on products and professional
equipment to create results from the treatments we offer. We believe it
is our obligation to inform each guest on the products and techniques
used throughout the treatment and educate you on how to achieve results
in your own home.
We are not responsible for items left in the
Salon-Spa
Gift Certificates
Treat a friend or loved one to a memorable experience at Doug’s 2 Salon-Spa
by giving a gift certificate, as they are available in any denomination.
Gift Certificates should be protected and treated as cash. Gift certificates
are redeemable for services and merchandise only and may not be exchanged
for cash. Gift certificates are non-refundable, non-transferable and no
change will be given as unused value remains on our guest’s Salon-Spa
account. All gift certificates have an expiration date and guests must
bring the original certificate with them to each appointment.
Methods Of Payment
We accept MasterCard, Visa, American Express, Diners Club, Discover, check and
cash. Payment is due upon services rendered.
Appointments
You may email us
requesting appointment dates and times at:
guy@dougs2.com or
click here.
Hours of Operation
Monday . . . . . . . . . . . . . 9am -
6pm
Tuesday . . . . . . . . . . . . . 8am -
7pm
Wednesday . . . . . . . . . . .8am - 6pm
Thursday. . . . . . . . . . . . .8am - 7pm
Friday . . . . . . . . . . . . . . 8am - 6pm
Saturday . . . . . . . . . . . . 9am - 4pm
4697 Vaughn Road
Montgomery, AL 36106
334-396-7120 • Fax 334-396-7171
Web site: Dougs2.com • E-mail:
guy@Dougs2.com
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